Local Government Service Improvement
OILY. Removing Friction.
Local councils are the engine of our communities — but too often, outdated systems and red tape cause the gears to grind. We identify the bottlenecks and apply the lubrication.
The
Engine
Needs
Oil.
Local councils are the engine of our communities, but too often, outdated systems and red tape cause the gears to grind to a halt. That's where OILY comes in.
We specialise in identifying bottlenecks and streamlining council processes. We provide the strategic 'lubrication' needed to take the friction out of public services — saving local authorities time, reducing administrative costs, and delivering a much better experience for residents.
"With OILY, we give you council services, without the friction."
From process mapping and digital service design to data transparency and environmental performance — OILY builds the tools that help councils run more smoothly, more sustainably, and more openly.
Where We
Remove
Friction
Three areas where OILY makes the biggest difference to councils and the people they serve.
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01
Process & Systems
Mapping and redesigning council workflows to eliminate unnecessary steps, duplicated effort, and legacy process debt that slows services down.
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02
Resident Experience
Designing services around the people who use them. Clear, accessible, and efficient interactions that build trust between councils and communities.
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03
Data & Transparency
Turning council data into open, accessible insights — improving accountability, enabling better decisions, and meeting the public's right to know.
Our products
Built for
Councils.
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Sprouts Green Tech
Calculates, tracks and dashboards the environmental performance of digital infrastructure across local government — websites, software, and systems.
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CLiO Community Data
Councils and Local Information Online — an easy-to-use database commissioned by West Sussex Library Service providing preventative support resources across all West Sussex.
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Open Council Open Data
Providing easy, open access to an array of open data as well as council website accessibility leaderboards — holding public digital services to account.
Less Friction.
Better Services.
Talk to us about how OILY can help your council.